Telephone help

There are a number of organisations that have helplines you can call or even text if you need to talk to someone without being face-to-face. It’s a safe and confidential way to talk through your problems.

Many of these helplines offer 24 hour services if you’ re ever in crisis. If you need to talk to someone outside of your family or friends, or if you need someone to listen at 4am, this can be a really good way to get some support. Just like online help, talking to someone on the phone or by text mightn’t be the right solution for everyone or every issue, but it’s good to be aware that these services are there if you need them.

Explore the other pages in this section for details and contact information for phone and online services.

Comments Show all comments

  1. reachout says:

    Hi Ann,
    We don't actually have a helpline but there are other pages in this section with specific details of other helplines.
    regards
    Naoise

  2. Ann says:

    Hi I'm on the telephone help line section but cannot find the telephone number to ring?

  3. ReachOut says:

    Hi Cate,

    We’re not actually aware of any text service specifically for depression.

    Childline offer a text service to people under 18 years of age. By texting the word "Talk" to 50101, you can talk to trained staff or volunteers about anything you like and anything that might be troubling you. It's free to text, and they are open from 6pm – 10pm every evening except Thursdays and Saturdays, when it is open from 2pm to 10pm.

    1Life have a text service, which is of particular relevance to people who are feeling very low, have had suicidal thoughts or are self-harming or who want to discuss any problems in relation to suicide. Text ‘help’ to 51444.

    We do know of email services, where you can get support for depression via email and if you like we can give some more information about those?

    If anyone knows of a helpful text service for depression, let us know.

    Take care Cate,
    Fenella

  4. cate says:

    i wud like more info on text service for depression please

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